Guest ratings

Our customer satisfaction index from Customer Alliance – Many thanks!

Hotel Krone Tübingen

Uhlandstr. 1, 72072 Tübingen

Global Statistics

4.4/5
Review count: 801
Portal count: 1

Bewertungskriterien

3.82/5
Price
4.24/5
Room
4.78/5
Location
4.65/5
Cleanliness
4.47/5
Service
4.47/5
Breakfast
4.35/5
Restaurant

Portal Statistics

:
/5
:
/5
:
/5
:
/5
:
/5
Martin T. (30)
4.67/5 2019-10-09 08:43:43
I really liked the location, the staff, the SPA and the breakfast. The room was big enough, the beds were comfortable. The only suggestion I want to make is about having two separate beds next to each other instead of double bed.

  • Price: 4/5
  • Breakfast: 5/5
  • Room: 4/5
    (It was clean and comfortable.)
  • Location: 5/5
  • Cleanliness: 5/5
  • Service: 5/5
business (60)
4.80/5 2019-10-03 18:23:37
We loved Krone, and look forward to staying there again soon

  • Price: 4/5
    (location, staff was wonderful!)
  • Room: 5/5
    (outside balcony, nice bathroom)
  • Location: 5/5
    (easy walking all over old town, fun area, not noisy!)
  • Cleanliness: 5/5
  • Service: 5/5
    (staff in all areas were very friendly and helpful, everyone smiling!)
Nina K. (70)
4.43/5 2019-09-29 14:55:42
Very good, but the price of the Room was too high. Good to have a Parking place, and thank you for reserving for us.

  • Price: 3/5
    (High price compare to „Romantische Hotellen“:)
  • Breakfast: 4/5
    (The ordinary coffee was too weak, but we solved it, with a double espresso with hot Milk. The food was ok.)
  • Restaurant: 5/5
    (Good service, loved the Riesling from Rheingaue, and, in spite of a small menu card, we had very good food.)
  • Room: 4/5
    (Doublebed very good. Bathroom big, but missed more place for toilet articles. Curtain in the shower not cost.)
  • Location: 5/5
    (When walking around in Altstadt, it was a very good an Central place.)
  • Cleanliness: 5/5
    (No comments!)
  • Service: 5/5
    (Both in the reception and the Breakfast room, it was welcoming and good service, except for one person. Only smiling after a comment!)
business (50)
4.83/5 2019-09-29 09:26:18
Very good I will defiantly stay agIn

  • Price: 5/5
    (Spacious rooms, excellent breakfast choice)
  • Breakfast: 5/5
    (Great choice)
  • Room: 5/5
  • Location: 4/5
  • Cleanliness: 5/5
  • Service: 5/5
Jamie (30)
2.43/5 2019-09-19 09:42:41
Disappointing. Arrived for business, will not be returning for pleasure / social, and hopefully not at all.
Your comment: Thank you for posting a review following your recent visit. Your feedback is taken most seriously and I wish to apologise for the experience you had with your guest room. We are currently looking into finding the cause of the smell in that room. Once again I would like to apolgise for not being able to offer a satisfactory solution that evening and I certainly can understand your disappointment. We do hope that you will reconsider visiting us again so that we can offer you a exceptional experience that you should have had the first time round.

  • Price: 2/5
    (The hotel is not up to the standard of others for the same price. I'm sure this price is for the location , not the quality of the hotel.)
  • Breakfast: 3/5
  • Restaurant: 4/5
  • Room: 1/5
    (room 53, problem with the drains and the room had a very strong toilet smell. Alerted the reception team who informed me the hotel was fully booked and that a room swap wasn't possible. Nothing could be done except something poured down the toilet...?? Not was I was hoping for at all having arrived from a long day travelling. Very disappointed.)
  • Location: 3/5
  • Cleanliness: 1/5
    (Overall hotel was ok. Decorating work being carried out on one of the floors and so the hotel had a vague smell of paint / decor. Also, see previous comment about Room 53.)
  • Service: 3/5
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